Privacy Policy

Last updated: January 15, 2025

TL;DR: We collect only what we need to make our apps work. We never sell your data. You can request deletion of all your data at any time.

1. Who We Are

Techliom ("we", "our", "us") is an app publisher operating at techliom.com. We develop and publish mobile applications for Android and iOS platforms. Our registered address is San Francisco, California, USA.

If you have any questions about this policy, you can contact us at: privacy@techliom.com

2. Information We Collect

We collect the following categories of information:

Account Information: When you create an account in our apps, we collect your email address, username, and password (hashed).

Usage Data: We collect anonymous analytics about how you use our apps — which features you use, session length, and crash reports. This data cannot identify you personally.

Device Information: Device type, operating system version, and app version to ensure compatibility.

Communications: If you contact our support team, we retain those communications to provide better service.

We do NOT collect: precise location, contacts, call logs, SMS, or any sensitive personal data unless explicitly required for a specific app feature (in which case it will be disclosed in that app's specific privacy notice).

3. How We Use Your Data

We use collected information to:

• Provide, maintain, and improve our apps
• Respond to support requests and technical issues
• Send important app updates and security notices (not marketing, unless you opt in)
• Comply with legal obligations
• Prevent fraud and abuse

We never use your data for advertising profiling or sell it to third parties.

4. Data Sharing

We do not sell, trade, or rent your personal data. We may share anonymized, aggregated statistics (like total user counts) publicly.

We use a minimal set of trusted third-party services:

Firebase (Google): Crash analytics and performance monitoring
Stripe: Payment processing (for paid features; they are PCI-DSS compliant)
Mailgun: Transactional emails

Each of these providers has their own privacy policy and we have data processing agreements in place with them.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion at any time via our Data Deletion Request page.

After a deletion request:

• Account data is deleted within 30 days
• Backup copies are purged within 90 days
• Anonymized analytics data (which cannot identify you) may be retained

6. Your Rights

Depending on your location, you may have the right to:

Access — Request a copy of your data
Correction — Update inaccurate data
Deletion — Request deletion of all your personal data
Portability — Receive your data in a machine-readable format
Object — Object to certain processing activities
Withdraw Consent — Where processing is based on consent

To exercise any of these rights, email privacy@techliom.com or use our Data Deletion Request form.

7. Security

We implement industry-standard security measures:

• All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• Passwords are hashed with bcrypt
• Regular security audits and penetration testing
• Limited employee access to personal data

While we work hard to protect your information, no method of transmission over the Internet is 100% secure.

8. Children's Privacy

Our services are not directed to children under 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us immediately and we will delete it.

9. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via:

• Email (if you have an account)
• An in-app notification
• A prominent notice on our website

Your continued use of our apps after changes take effect constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related questions or to exercise your rights:

Email: privacy@techliom.com

Response time: Within 30 days

Address: Techliom, San Francisco, CA, USA

Need to delete your data? Submit a Data Deletion Request →